Your cartClose

Your cart is currently empty.

Login Close

Frequently Asked Questions

Do you have questions whilst shopping with Eli&Eli Store? Check our FAQ page to get answers to the most commonly asked questions. If you still have questions after checking this page you can always reach through our contact page.
How long does it take to process my order?

Most of our items are made to order, standard processing time is approx. 1 week. Please head over to SHIPPING TERMS for further details.

If I pre-order an item and I order an in-stock item, when will the delivery be? 
I would like to place and order but need it for an occasion urgently.
I would like English or Arabic embroidery on my outfit?
Do you provide international shipping?
How do I know which size to choose for my baby or kid?
Do I have to pay any tax on my purchases? 
Can I track the delivery of my order?
My parcel is delayed/didn't have a tracking update for a while?
Care instructions: How should I wash my items? 
What is the return policy:
Good to know product information!
How are your products packed?

Check some of our latest products